Register your product

Register your product so you can receive up to date information on your Dayspring system.

On the back of your Dayspring controller, locate the label that includes the serial number (SN)

Example label for Dayspring compression device with the serial number circled in red
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Health plan administrators
For inquiries or to request a demo:
info@koyamedical.com
For customer service
support@koyamedical.com1-833-999-KOYA (5692)

Product Support

Our Customer Care team is happy to help. Check our FAQs for quick answers to common questions.

Customer Support Hours: Monday-Friday, 9AM-5PM CST

support@koyamedical.com

1-833-999-KOYA (5692)

Download the free Dayspring app

Dayspring Full Leg

How-to videos

Get the most out of Dayspring

Register your Dayspring

Register your Dayspring system so you can stay up to date with the latest product news

Download the free Dayspring app

Access resources, track your activity, and more!

Additional Resources

Check out our youtube channel or download the Directions For Use

Dayspring Lower Leg

How-to videos

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Overview
00:18
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Charging the controller
00:27
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Applying the hybrid sock
00:13
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Putting on the Garment
00:39
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Treating both legs at once
00:44
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Starting treatment
01:25
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Store Dayspring
00:24

Get the most out of Dayspring

Register your Dayspring

Register your Dayspring system so you can stay up to date with the latest product news

Download the free Dayspring app

Access resources, track your activity, and more!

Additional Resources

Check out our youtube channel or download the Directions For Use

Dayspring Arm

How-to videos

Play icon
Overview
00:17
Play icon
Charging the controller
00:27
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Line the arm
00:21
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Put on Dayspring
00:41
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Start treatment
01:25
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Storing Dayspring
00:24

Get the most out of Dayspring

Register your Dayspring

Register your Dayspring system so you can stay up to date with the latest product news

Download the free Dayspring app

Access resources, track your activity, and more!

Additional Resources

Check out our youtube channel or download the Directions For Use

Dayspring FAQs

What is Dayspring?

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Dayspring is a clinically effective, FDA-cleared prescription compression device designed to treat chronic edema, lymphedema, venous insufficiency, and related conditions, and supports mobility during treatment.

Dayspring is intended for use in a clinic or home setting by medical professionals and patients who are under medical supervision

For full usage and prescribing information, see Directions for Use

How does Dayspring work?

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Dayspring is an adaptative wearable compression therapy for chronic edema and lymphedema that combines proven therapies into one easy-to-use solution—supporting mobility, improving adherence, and delivering superior outcomes compared to traditional pneumatic devices.

Static Compression
Dayspring’s inelastic fabric garment applies constant pressure, providing containment and reducing swelling.

Non-Pneumatic Gradient Sequential Compression (Active Compression)
Dayspring uses Flexframes powered by the mobile controller to deliver adjustable sequential therapeutic compression that mimics the body’s fluid drainage mechanics, promoting edema reduction.

Muscle Engagement
Dayspring’s wearable design and mobile power source supports mobility and muscle activity during treatment, activating the calf and thigh pumps, to enhance lymphatic drainage and venous return.

Has Dayspring been evaluated in clinical studies?

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Dayspring has been evaluated in over 11 clinical studies, including randomized controlled trials, demonstrating its safety, efficacy and clinical superiority.

Compared with pneumatic compression treatments, Dayspring has demonstrated better swelling reduction, quality of life, and treatment adherence.

For our up-to-date research and publications information, visit http://www.koyamedical.com/healthcare-professionals/studies

How can I get Dayspring?

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Dayspring is available in the United States with a prescription from a licensed healthcare provider.

The Koya Medical team will help facilitate all aspects of patient access, onboarding, and training.

Koya will verify patient benefits and eligibility, and work with the provider to obtain necessary medical history documentation and prescription.

Contact us at 833-999-KOYA (5692) or info@koyamedical.com to learn more.

How much does Dayspring cost, and is it covered by my insurance?

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Insurance coverage varies by plan. Dayspring’s cost will vary depending on the individual’s eligibility and benefits. Koya will verify patient benefits and eligibility, and work with the provider to obtain necessary medical history documentation.

Dayspring is currently covered by several national commercial and regional health plans and that list is growing. Cost will vary depending on the individual’s eligibility and benefits, and Koya Medical offers a range of financing options.

Our team of experienced and knowledgeable specialists stand ready to assist you with all your coverage needs.

Contact us at 833-999-KOYA(5692) or info@koyamedical.com to learn more.

Can I move around while using Dayspring?

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Yes, Dayspring is designed to preserve natural movement, which engages muscles. Dayspring’s smart mobile controller empowers patients to move during treatment, enhancing compression effectiveness and improving outcomes.

By supporting mobility and providing added benefits of movement during treatment, Dayspring seamlessly integrates into and adapts to patients’ lives.

Consult your healthcare provider before starting an exercise program.

How do you clean and care for Dayspring?

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Before cleaning, ensure the Controller is turned off and disconnected from the Garment and Charging Cable. To clean, wipe the Controller and Garment with a clean damp cloth or an alcohol wipe.

After cleaning, visually check that neither component is soiled or damaged. Allow the surfaces to fully dry before starting treatment. Repeat cleaning steps as necessary. Do not attempt to wash the Garment. Hand or machine wash the liners with like colors. Only use warm water and mild detergent. Lay flat to dry. Do not wring, iron, dry clean, or bleach. Clean them at least once a week or as needed.

Refer to the directions for use for full cleaning and caring instructions.

What is the Dayspring companion app?

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The optional Dayspring app lets you customize your settings, track your activity, access resources, and keep your device firmware up to date. The app can be downloaded from the Apple App Store or Google Play Store.

Koya Medical takes data privacy seriously. Please view our terms of use and the privacy policy at any time.

Can I take my Dayspring with me on an airplane?

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Yes, the ability to travel with Dayspring is important for adherence.

Due to its rechargeable lithium ion battery, and to protect it from being lost or damaged, Dayspring must be taken as a carry-on and not packed in checked luggage.

When passing through security, include the user manual in case an agent asks for clarification of its purpose. It can also be helpful to bring the script or a letter from their doctor.

Most airlines allow medical equipment on board as an additional item at no extra charge, but check with the airline to confirm.

What should I do if I receive an insurance denial letter?

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Denial letters are common, and often do not represent the insurance company’s final decision. Please keep in mind that Koya Medical’s Patient Advocates will workwith your insurance company to have your Dayspring approved. Upon receiving a Denial Letter, you do not need to take any action unless we request follow-up information from you, and you do not need to make any payments. We will continue to advocate for you! You should use your Dayspring as directed by your healthcare provider.

You will not be responsible for payment during the appeals process. If, at the end of the appeals process, coverage is not approved, you will have the option to keep or return Dayspring. You will have no financial obligation unless you choose to keep it.

What is your return policy?

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Returns will be accepted only under one of the following conditions: 1) warranty repair or replacement as defined by the warranty policy in the Instructions for Use, 2) in cases where the patient's insurance claim has been denied after exhausting appeals as outlined in the patient benefits review form, or 3) if Koya Medical made an error in order processing or shipping.

What does it mean that Koya Medical was awarded “The Gold Seal of Approval” from the Joint Commission?

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The Joint Commission Gold Seal of Approval is a nationally recognized symbol that is awarded to organizations that demonstrate commitment to advancing safety, quality, equity, and compassion for all patients. To receive the Gold Seal, Koya Medical underwent a rigorous, unannounced onsite survey by Joint Commission reviewers. For more information about the Joint Commission or Gold Seal of Approval, visit their website at jointcommission.org or contact them directly at 800-994-6610.

Joint Commission Gold Seal of Approval

What is the Lymphedema Treatment Act (LTA), and what does it mean for me?

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The Lymphedema Treatment Act went into effect 1/1/2024. As part of the LTA, the following items will be covered under Medicare Part B for patients diagnosed with lymphedema:

• Standard and custom fitted gradient compression garments
• Gradient compression wraps with adjustable straps
• Compression bandaging systems

Medicare Coverage Frequency:
• 3 (three) daytime garments or wraps with adjustable straps for each affected limb or area of the body, replaced every 6 months.
• 2 (two) nighttime garments for each affected limb or area of the body, replaced once every 24 months or 2 years

For more information, contact your healthcare provider.